When to ask for the second medical opinion?
The Guide For You
You may register an account with us through either our website or WeChat. You may login and use our service any time after registration.
Select a Medical Specialist and Make Payment
After login, you may browse through our list of medical specialists and choose from the list.
You may make the corresponding payment online by WeChat Pay or credit cards through WeChat or our website. Completion of the payment will be confirmed by email or WeChat message.
Provide Medical Information and Documents
After payment, you can provide us with your personal and medical information including your medical history and records as well as the questions you would like to ask our medical specialists.
You may either upload and submit your medical records and diagnosis reports (including X-rays, Nuclear Magnetic Resonance Imaging (MRI) and/or Positron Emission Tomography (PET)) through our website or send them by courier to us.
Your information as well as medical records and diagnosis reports will then be sent to the medical specialist you have selected. Our system is highly secured and we ensure that all submitted information and documents will be kept strictly confidential.
Verify Submitted Documents and Prepare Second Medical Opinion Report
The system will send you a confirmation by email or WeChat message whether your selected medical specialist considers your submitted information and documents are complete.
Your selected medical specialist will complete the second medical opinion report within one week after the payment and submission of the required information and documents.
You will be notified to download and view the second medical opinion report(s) by email or WeChat message.
You may login to ‘My Account’ to download and view your second medical opinion report(s).